Privacy Policy

Privacy Policy

GD-mart Inc. Privacy Policy

Effective Date: January 10, 2025

1. Introduction

GD-mart Inc. (“GD-mart”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website, located at https://gd-mart.com (“Website”), and any related services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described herein. If you do not agree with this Privacy Policy, please do not use our Services.

2. Information We Collect

2.1. Personal Information You Provide

When you interact with our Website or Services, you may voluntarily provide us with personal information, including:

• Contact Information: Your name, email address, mailing address, telephone number, and other similar details.
• Account Information: If you create an account, details such as your username, password, and profile information.
• Transaction Information: Information regarding orders or transactions (e.g., payment details, shipping address, correspondence with Merchants).
• Customer Support Data: Any information provided when contacting us for support or inquiries.

2.2. Automatically Collected Information

When you access our Website, we may automatically collect certain information via cookies, log files, and other tracking technologies, including:

• Usage Data: Details about how you navigate and use our Website (e.g., pages visited, time spent on pages, navigation paths).
• Device and Technical Information: Data such as your IP address, browser type and version, operating system, and device identifiers.
• Location Data: Approximate geographic location derived from your IP address.
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking mechanisms. For further details, please see Section 5 below.

2.3. Legal Basis for Processing

We process your personal information based on one or more of the following legal bases, as applicable:

• Consent: Where required, we obtain your explicit consent (e.g., for non-essential cookies and marketing communications).
• Contract: To perform our obligations under any contract you enter into with us.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To conduct our business in a manner that benefits our users, provided that such interests are not overridden by your rights and freedoms.

3. How We Use Your Information

We use your personal information to:

• Provide and Improve Services: Process transactions, facilitate communication between Customers and Merchants, and enhance your overall experience on our Website.
• Customer Support: Respond to your inquiries and assist with issues related to your use of our Services.
• Personalization: Tailor our Website content and communications to better suit your preferences.
• Analytics and Research: Monitor usage and trends to improve our Services and website functionality.
• Legal Compliance: Fulfill legal obligations and comply with applicable laws and regulations.
• Marketing Communications: With your explicit consent, send you updates, promotional materials, and other communications. You may opt out of these at any time.

4. Disclosure of Your Information

We may share your information as follows:

• With Third-Party Service Providers: To facilitate our operations (e.g., payment processing, data analytics, customer support). These providers are bound by contractual obligations to safeguard your data.
• With Merchants: When necessary to facilitate transactions between you and a Merchant. Please note that Merchants have their own privacy policies governing any further use of your information.
• For Legal Purposes: To comply with legal obligations, protect our rights, or respond to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred, and you will be notified accordingly.

5. Cookies, Tracking Technologies, and Consent

5.1. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Enhance User Experience: Store your preferences and provide personalized content.
• Analyze Website Usage: Understand visitor interactions to improve our Website.
• Deliver Targeted Content: Offer advertisements and content tailored to your interests.

5.2. Cookie Consent Mechanism

• Explicit Consent Requirement: Before placing any non-essential cookies (e.g., analytics, advertising, or personalization cookies), we will obtain your explicit consent via a clearly visible cookie consent banner on your first visit.
• Granular Choices: You will have the option to:
  • Accept all cookies.
  • Reject non-essential cookies while allowing strictly necessary cookies.
  • Customize your preferences by selecting specific cookie categories (e.g., essential, analytics, marketing, functional).
• Cookie Settings Access: A link to adjust your cookie preferences will be available on every page (e.g., via a “Cookie Settings” or “Privacy Settings” link).
• Withdrawal of Consent: You may change or withdraw your consent at any time through the cookie settings interface.

5.3. Third-Party Cookies

Some cookies may be placed by third-party service providers on our behalf. These providers are subject to their own privacy policies, and we recommend that you review them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security audits. However, no security system is completely infallible, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods are determined based on our business needs and legal obligations. When your data is no longer needed, we will take reasonable steps to securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: To request details of the personal information we hold about you.
• Correction: To have inaccurate or incomplete information corrected.
• Deletion: To request the deletion of your personal data (subject to legal limitations).
• Objection/Restriction: To object to or restrict the processing of your personal data.
• Data Portability: To request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable law.

9. International Data Transfers

Your personal information may be transferred to and maintained on servers located outside your jurisdiction. In such cases, we take steps to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws. Where applicable, we utilize standard contractual clauses or other safeguards to protect your data during international transfers.

10. Children’s Privacy

Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our Website and updating the “Effective Date” above. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• GD-mart Inc.
• Unit 1514, 3230 Yonge Street, Toronto, Ontario, Canada
• [email protected]